JF Coach by Jamie Fitness
Delete your account

In the JF Coach app

1. Log in to your own JF Coach account.
2. Open More → Settings → Delete Account. If you are completing setup, open Account Settings → Delete Account.
3. Enter your password, tap Delete Account, then confirm.

For an app-only account with no training, booking or payment history, deletion is immediate. If you have trained with Jamie Fitness, the app sends a deletion request to our support team.

Request deletion by email

1. Email support@jamiefitness.au from the email address linked to your JF Coach account.
2. Use the subject JF Coach account deletion request.
3. Tell us you want your JF Coach account and associated personal data deleted. Do not send your password.

You can use this route without installing or signing in to the app. If you cannot access your account email, contact the same address so we can verify that the account belongs to you.

In-app requests from training clients are handled within 7 days, with an email when complete. Email deletion requests are actioned within 30 days, as stated in our privacy policy. Identity verification may be needed before we delete your data.

What is deleted and retained

We delete your login credentials and personal profile information, including your name, email address and phone number, together with associated training, health, photo and message data that we are not legally required to keep.

App-only deletion ends your login sessions and removes your challenge participation. A scrubbed “Deleted Account” record and a limited deletion audit remain with no fixed expiry to keep record references consistent.

For training clients, legally required session, payment and taxation records are retained for the period required by Australian law. These records are not used for coaching. We explain any required retention when we confirm your request.

Uninstalling the app does not delete your account. Account deletion is permanent.